Features

Advancing ‘medical professionalism’ vital for doctor satisfaction and high-quality health care

Louie Fooks, Humanities and Healthcare Policy Officer for Oxford Healthcare Values Partnership, discusses how a new report by Oxford University’s Healthcare Values Partnership and the Royal College of Physicians on ‘advancing medical professionalism’ can help address some of the problems faced by doctors and the NHS

The government’s Long Term Plan for the NHS, published earlier this month, sets out its vision for a quality health service able to cope with an ageing and expanding population. But, as many commentators point out, without the workforce it needs to support it, the plan will not meet its objectives.

More than 100,000 healthcare posts are currently vacant across the NHS and the number is likely to rise after Brexit. Indeed, the difficulty of recruiting, retaining, and ensuring the well-being of doctors has recently been described as a ‘crisis’ – with health organisations warning it’s a greater threat to the NHS than lack of funding.

Nationally, a quarter of doctors in training say they feel burnt out by high workloads and many are planning to reduce their hours or leave the profession early. And doctors report working in a culture of blame and fear which is jeopardising patient safety and discouraging learning and reflection.

Yet all this is set against a background of an ageing population with complex health needs – increasing the demands we put on doctors and making it even more important that they can operate at their best. Healthy life expectancy at birth is currently 63 years (against overall life expectancy of well over 80), with nearly half the population living much of their older years managing one or more chronic health condition.

Claire Pulford is the incoming Director of Medical Education for Oxford University Hospitals NHS Foundation Trust and explains the situation here. She says: 'Oxford and Thames Valley is lucky not to have some of the recruitment challenges to our medical training programmes which are faced by other parts of the country, but we still see vacancies and rota gaps in many essential specialities such as acute and emergency medicine. In recent years, there has been a marked drop-off after Foundation-level training, with doctors choosing not to move immediately into more senior or specialist training posts. And morale and engagement are adversely affected, with high levels of burn-out increasingly evident.'

Medical professionalism – part of the solution

How then should we prepare and educate students and junior doctors for modern medical practice – and enable doctors to maintain professional satisfaction throughout their careers? Advancing Medical Professionalism (AMP), argues that enabling and supporting doctors to develop their professional identities is an important part of the answer.

AMP took as its starting point the RCP’s 2005 definition of professionalism as the ‘set of values, behaviours and relationships that underpin the trust the public has in doctors’. It built on this with a series of workshops with healthcare staff, patients and other stakeholders to explore what professionalism might mean for doctors in 2018 and beyond.

The RCP’s Dr Jude Tweedie, co-author of AMP, says: 'Medical professionalism is extremely hard to define. As doctors, we recognise immediately when it’s absent and instinctively know that it’s essential to great patient care and physician satisfaction – but it can be very hard to quantify. So, we went out to talk not only to doctors, but to patients, academics, practitioners and others to find out what they thought.

'The process was really fruitful and helped us identify seven key aspects of doctor’s working lives essential to professionalism, highlighting the many different roles we expect our modern doctors to fulfil. From this we were then able to develop practical strategies and approaches to promote professional values, skills and attributes in each area.'

Seven key aspects of professionalism. Doctor as:
• Healer
• Patient partner
• Team worker
• Manager and leader
• Patient advocate
• Learner and teacher
• Innovator

Claire Pulford comments: 'The General Medical Council’s Generic Professional Capabilities have been adopted into the medical curriculum and give a much-needed basis for embedding professionalism in education and training. Advancing Medical Professionalism provides an excellent resource to support this – to start conversations with students, trainees and other colleagues – and help individuals, teams and institutions to reflect on, and develop, their practice. In Oxford University Hospitals NHS Trust we intend to use the AMP report as a toolkit to inform our development programmes for trainees and trainers; and to explicitly reference it in our teaching, training, research, and Quality Improvement initiatives.'

Professor Joshua Hordern, of Oxford University Theology Faculty and the Oxford Healthcare Values Partnership,

Professor Joshua Hordern, of Oxford University Theology Faculty and the Oxford Healthcare Values Partnership, sits on the RCP Committee for Ethical Issues in Medicine and co-authored the AMP report. He believes passionately that humanities disciplines can provide vital insights into the modern health care challenges we face. Hordern says: ‘Most doctors go into the profession with a strong sense of vocation and commitment. But heavy workloads and the increasingly complex context in which they practice take their toll. We hope the approaches in AMP can support doctors in sustaining values of compassion, respect and integrity, developing their vocation and professional identity, and refreshing their joy and confidence in the work they do.'

Advancing Medical Professionalism was authored by Dr Jude Tweedie, research fellow to the president, RCP; Professor Dame Jane Dacre, immediate past president of the RCP; and Professor Joshua Hordern, Associate Professor of Christian Ethics, University of Oxford. Professor Hordern leads the Oxford Healthcare Values Partnership and is a member of the RCP’s Committee for Ethical Issues in Medicine. Dr Richard Smith added to, and extensively edited, the report.

Oxford Healthcare Values Partnership is a partnership of University of Oxford researchers and healthcare staff seeking to understand and improve the ethos of healthcare services. Advancing Medical Professionalism was developed as part of the healthcare and humanities programme, generously supported by the Arts and Humanities Research Council.

Coffer

A rare 15th-century French Gothic coffer, believed to have been used for housing and transporting religious texts, has been acquired by the University of Oxford’s Bodleian Libraries. Thousands of manuscripts and printed books survive from medieval Europe but just over 100 book coffers are known to be in existence. This book-box forms the centrepiece of a new display at the Bodleian’s Weston Library, titled Thinking Inside the Box: Carrying Books Across Cultures, which opened on 19 January and continues until 17 February 2019.

The coffer is a small wooden chest complete with a vividly coloured woodcut print depicting ‘God the Father in Majesty’. It was acquired from a dealer with support from Art Fund, the Bodleian’s Kenneth Rose Fund and the Friends of the Bodleian.

The Bodleian Libraries hold one of the largest collections of medieval manuscripts and early printed texts in the world, but boxes and other objects for the storing and transporting of books rarely survive. This is the first coffer of its kind to enter the Libraries’ collections. It is hoped that the coffer will help researchers, curators and visitors understand more about how items were stored, transported or used in the very early days of printing in Europe. 

This acquisition gives us greater insight into the ‘everyday life’ of books and print culture more broadly. The coffer provides a link between books held at the Bodleian and cultural objects which were once united, but now usually live apart in libraries and museums around the world.

Coffer
The coffer features a vivid woodcut print.

Dr Christopher Fletcher, Keeper of Special Collections at the Bodleian Libraries, said: “The Bodleian collects books and manuscripts but also objects which helps us to understand the history and culture of the book – how they were kept, used, moved and understood. The coffer is a remarkable item which is both utilitarian and devotional and preserves an exceptionally rare woodcut in its original context. Among other things, it shows us that our preoccupation with carrying information around with us in mobile devices – including texts and images – is nothing new.”

The majority of surviving book chests date to the 1500s. The Bodleian’s 500-year-old coffer is made of wood covered in leather, reinforced with iron fittings, hinges and a lock. The inside lid contains a fragile image dated to c.1491 and a prayer, in Latin, used as a chant on special feast days. Only four impressions of this woodprint are known to survive, dating from the very early days of printing in Europe.

What the coffer was designed to hold remains a mystery. It could have held a richly illuminated Book of Hours, alongside other Christian devotional books or materials, such as a rosary. The book would have been protected in the chest by a lining of red canvas, which survives still largely intact. Some surviving coffers contain hidden compartments and straps suggesting that they may have held additional relics and were designed for carrying.

Dr Cristina Dondi, Professor of Early European Book Heritage at the University of Oxford and Oakeshott Senior Research Fellow in the Humanities at Lincoln College, said: “Very few original woodblock prints from this period survive and each is rich in meaning, complex and exceedingly rare. So to be able to study one still attached to a physical object of this nature is truly exceptional.”

“This coffer dates to a time when devotional materials were at the crossing between the medieval and the modern period, between art made by hand and by mechanical means. The new arrival will join the right environment to further its investigation and understand how to place it within a European tradition,” said Professor Dondi, who is also the Principal Investigator of the 15cBOOKTRADE, an ERC-funded project which studies the impact of the printing revolution on early modern European society.

The Bodleian Libraries will make the coffer available to researchers; the Libraries already support programmes of scholarship in early printed books through its Centre for the Study of the Book and its Visiting Scholars programme, and funds academics to delve deeper into the Libraries’ unique manuscript holdings and early printed books.

Members of the public can see the coffer at the free Thinking Inside the Box display, which also features about a dozen fascinating boxes, bags and satchels from around the world that have been used to carry books through the ages. Visitors can see such treasures as Qur’anic manuscripts with specially designed satchels, a palm leaf manuscript from West Java inside a beautifully carved, lacquered and painted box, the Kennicott Bible with a lockable wooden carrying case, and a miniature artist’s book which springs from a faux matchbox to reveal an accordion-fold of 13 wood engravings. For more information, including opening times, visit https://www.bodleian.ox.ac.uk/whatson/whats-on/upcoming-events/2019/jan/thinking-inside-the-box.

There will also be a special Thinking Inside the Box activity day on 2 February, offering visitors of all ages the opportunity to meet expert curators, explore the technology behind creating modern boxes for library and museum objects, watch an artist demonstrate the technique of traditional wood engraving, and create their own miniature matchbox book. For more information, visit https://www.bodleian.ox.ac.uk/whatson/whats-on/upcoming-events/2019/feb/thinking-inside-the-box-activity-day

A 3D model and photos of the coffer are available to view on the University of Oxford’s Cabinet website, which uses digitisation to make museum collections more accessible for teaching and research. View the coffer at https://www.cabinet.ox.ac.uk/gothiccoffer. In addition, Cabinet also includes a 3D model and photos of a deed box, which features in the Thinking Inside the Box display. View the deed box at https://www.cabinet.ox.ac.uk/deedbox.

Time to step inside your DNA

Researchers at the MRC Weatherall Institute of Molecular Medicine (MRC WIMM) have developed technology that allows scientists to explore the complex 3D structure of DNA in Virtual Reality. In a newly published pre-print, the team describes their tool, which is now freely available to all.

Working out the sequence that makes up genetic code is now routine in medical research, but the sequence is not the whole story; genes are also turned on and off by physical interaction between specific parts of DNA.

Consider chromosome 1, just one of the 23 paired chromosomes we have: An intricately folded chain of 250,000,000 nucleotides containing 4,220 genes which physically interact with each other in three dimensions.

The molecular origami of these interactions needs to be very precise, and mistakes can literally be the difference between life and death. Changes in the folding of DNA is believed to be associated with a range of diseases, including cancer.

All 22,000 of the genes we carry are contained within 2 meters of DNA, which is similarly packaged into complex folds and whorls in the nuclei of every one of the 37 trillion cells of the body.

Visualising in 3D

Working out the 2D sequences of nucleotides that make up the genetic code in our DNA is crucial in understanding how genes work, but understanding the physical interactions between the folds of DNA requires a leap into a new dimension.

That’s where Stephen Taylor and Jim Hughes, from the Centre for Computational Biology at the MRC WIMM, come in. They put their expertise in computational biology and gene regulation together with experts in real time computer graphics and human-machine interaction at Goldsmiths, University of London, to produce CSynth. CSynth is an interactive tool that allows scientists to visualise a whole chromosome of DNA in 3D and track points of physical interaction.

Unlike comparable tools, CSynth combines interactive modelling with the ability toconnect what they see in their 3D model with the DNA sequence information freely available online. Users can dynamically change parameters and compare models to see how this might affect genes and other elements in the DNA, such as the switches that turn genes on and off. An additional feature of CSynth is that it combines its state-of-the-art computational model with Virtual Reality. This means that researchers can virtually step inside the DNA structure and explore and manipulate DNA molecules in a new way.

Learning tool

The potential to really visualise DNA also makes CSynth an excellent learning and public engagement tool, especially when combined with the Virtual Reality. Thousands of people have experienced CSynth at the Royal Society Summer Exhibition, the Cheltenham Science Festival and many schools and institutes.

The Oxford team has already collaborated with other researchers at the MRC WIMM to examine how the DNA that codes for part of the haemoglobin complex (the molecule that transports oxygen in red blood cells) folds in 3D, and how the folding changes in different cell types.

What’s new is that the software is freely available to anyone who has access to a web browser. Any scientist can now upload their own data to model and explore at http://csynth.org/. It doesn’t need software installation and is extremely fast to run. The researchers hope that this public web interface makes CSynth useful for education and learning too, and that researchers can share their models online.

But perhaps most importantly, CSynth will help scientists at Oxford and beyond identify potential structures and genetic elements associated with disease and to understand the impact of DNA structure on function.

Persepolis

In the summer of 2015, Peter Frankopan published his book The Silk Roads: A New History of the World, described by Bloomsbury as ‘a major reassessment of world history in light of the economic and political renaissance in the re-emerging east’.

Just three-and-a-half years later, the book has been named one of the 25 most important works translated into Chinese over the past 40 years. The Silk Roads takes its place on the list alongside literary classics including Pride and Prejudice, The Great Gatsby, Catcher in the Rye and One Hundred Years of Solitude.

Professor Frankopan, Professor of Global History at Oxford and Senior Research Fellow at Worcester College, described himself as ‘flabbergasted’ to be chosen for the list, which was compiled by Amazon China on the 40th anniversary of Chinese reform and opening-up.

He said: ‘When I was told about it, I thought it was a wind-up. Many of the books on the list are ones I admire hugely, and to be mentioned in the same breath as The Great Gatsby, One Hundred Years of Solitude, or A Brief History of Time is genuinely astonishing. I realise that tastes come and go, so who knows if it will still be mentioned in 25 years’ time. But it is a great testimony to the importance of the humanities in general, of history, and of the impact that historical writing can have far beyond the Senior Common Rooms of Oxford.’

The Silk Roads challenged Eurocentric views of world history, shifting the focus east of the Mediterranean. It became a bestseller in a host of countries and categories, and was met with widespread acclaim. A follow-up work, The New Silk Roads, was released last year and explores more recent events.    

In Professor Frankopan’s own words, by writing The Silk Roads he was simply ‘trying to explain how the past looks from the perspective of the Eastern Mediterranean, Middle East, Central Asia and beyond’.

He added: ‘I’ve been a Senior Research Fellow at Worcester for nearly 20 years, and Director of the Oxford Centre for Byzantine Research since it was founded nearly a decade ago. I simply wanted to explain why the regions, peoples and cultures that I work on are not just interesting, but also important. It was not easy to write at all and I spent many, many late nights at my computer trying to work out if it was possible. I never thought for a moment about whether lots of people would read it. But I did think it was worth trying to write!’

Reflecting on the book’s success, Professor Frankopan – who has just published an illustrated version of The Silk Roads for younger readers – said: ‘It’s been a lovely – if sometimes strange – experience. This week alone, I’ve had tweets or Instagrams from people sending pictures of my book from bookshops in Norway, Indonesia, Nigeria, India and Pakistan, and lots of emails from all over the world, often asking questions about what to read next, or for more information about a specific location, which I always try to answer if I can. But I don’t think it has affected me – we have four children, who do a pretty good job in keeping my feet on the ground. And because, like most academics, I always have deadlines for articles or chapters in books, there’s never a great deal of time to bask in the sunshine as I’ve got too much to be getting on with as it is.’

A research assistant carrying out a UCT survey in China

By Amy Hinsley, Department of Zoology

It is widely accepted that many conservation challenges are directly related to human behaviour. Whether it is the over-collection of a rare orchid by harvesters in Southeast Asia, or the decisions by collectors in Europe to buy and smuggle these orchids home, understanding the extent and nature of these behaviours is essential to addressing the threats they might cause. This has led conservation researchers and practitioners to start looking outside of their discipline, to find methods and approaches from across the social sciences to improve our understanding of these complex issues.

Whilst this interdisciplinarity is a positive move for conservation, it is important that we treat these ‘new’ methods carefully and understand their limitations. If we don’t, there is a risk that our new toolbox full of exciting methods that sound great on a funding application, may in fact not be making what we do any better, or in extreme cases they may even be making it worse.

The Unmatched Count Technique

With this in mind, a group of conservation social scientists, led by researchers at the universities of Oxford and Exeter, decided to look in depth into one of these ‘new’ methods, to provide recommendations on when and how it should be used, and when it shouldn’t. The paper, freely available in the journal Methods in Ecology and Evolution this week, looks at the Unmatched Count Technique (UCT - also called the list experiment), which is increasingly being used in conservation to ask questions about sensitive topics.

The method asks questions in an indirect way that allows the respondent to remain protected and anonymous, meaning that it should produce more truthful answers. So far it has mainly been used to investigate topics that people might be tempted to hide their association with, including illegal behaviours (e.g. stealing), but also those that somebody might be embarrassed to admit openly to a researcher, such as socially undesirable (e.g. racist views), or very personal topics (e.g. being HIV positive). It can also be used to find out how many people really support or participate in socially desirable behaviours that might be exaggerated to impress people, such as recycling or turning out to vote.

The team reviewed all peer-reviewed studies that had used UCT and, along with insights from their own experiences using it, developed a set of guidelines. We found that, since UCT was first developed in 1979, it has been used in more than 50 countries and several disciplines.

Impressed by the potential of the method, conservationists started using the UCT in 2013, and it has been growing in popularity ever since, with five peer-reviewed conservation studies using it in 2017 alone.

How does it work?

One of the biggest draws of the UCT is that is looks so easy – UCT questions consist of a short list of items, and respondents are asked to report how many are true for them. These lists can also include drawings to make it more appealing and easier to understand, especially where literacy levels are low.

A random 50% of respondents are shown a list of only non-sensitive items (shaded blue in this example below about international illegal orchid trade), whilst the other half see a list with an additional sensitive item (shaded yellow).

Example UCT questions
Example UCT questions
A UCT takes work to get right, and it is not suitable for all problems. Several factors must be considered before deciding to use the method. These include the type of question you are asking, how you plan to ask it, and how many people you want to ask (which indirectly relies on how much time and money you have to do the project).:The idea is that once everybody has given their answer, the difference in the mean answer between the control and the treatment group will reveal the proportion of people who said yes to the sensitive statement, in this case, what percentage of the people surveyed are orchid smugglers.

Our research shows that social science methods from outside of conservation are useful and we should not stop trying to increase the range of techniques available that can improve how we do conservation. However, we also have to accept that as well as benefits from the use of a new method there will be also be a responsibility for us to investigate its potential limitations, and put in the work required to do it well.

Read the full paper: 'Asking sensitive questions using the unmatched count technique: Applications and guidelines for conservation', Methods in Ecology and Evolution.